Privacy policy
Privacy Policy
Last updated: April 21, 2026
This Privacy Policy explains how Alesha Designs collects, uses, discloses, and otherwise processes personal information when you visit our website, place an order, request a service, or communicate with us. This policy is provided for general informational purposes only and does not constitute legal advice.
1) Who We Are
Alesha Designs, operated by Creative Fae LLC, provides digital downloads and digitally delivered professional services through this website. Our store is powered by Shopify, which enables website hosting, checkout, and related store functionality.
2) Scope of This Policy
This policy applies to personal information we collect through our website, checkout, communications, order fulfillment processes, intake forms, file submissions, and service delivery workflows.
All products and services sold through Alesha Designs are delivered digitally. No physical goods are shipped.
3) Personal Information We May Collect
Depending on how you interact with us, we may collect the following categories of information:
- Contact information, such as your name, email address, phone number, billing address, and other details you choose to provide
- Order and transaction information, such as products or services purchased, order dates, payment confirmations, and refund or chargeback history
- Account information, if you create an account through the store
- Digital fulfillment and service-delivery information, including intake responses, project requirements, uploaded files, brand assets, links, communications, and delivery records
- Customer support communications, including emails, contact-form submissions, and support messages
- Technical and usage information, such as IP address, browser type, device information, pages viewed, and interactions with the site
4) How We Collect Information
We may collect personal information:
- Directly from you when you place an order, complete a form, submit files, or contact us
- Automatically through cookies and similar technologies used on the site
- From service providers that help us operate the store, process payments, host files, deliver email, measure site performance, or protect against fraud
5) How We Use Personal Information
We use personal information to:
- Process orders and deliver digital products
- Perform digital services and provide professional deliverables
- Communicate with you about your order, intake requirements, timeline, and delivery
- Respond to questions, support requests, and access issues
- Maintain, improve, and protect the website and related systems
- Prevent fraud, abuse, or misuse of the site and services
- Comply with legal obligations and enforce our policies and terms
- Measure website performance and support operational improvements
6) Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate the website, support checkout, maintain security, prevent fraud, and understand basic site performance.
If we enable non-essential analytics, advertising, or similar technologies in the future, we will handle those technologies in accordance with applicable law, including using an appropriate consent mechanism where legally required.
7) Digital Services, Email, and File Submissions
For certain services, we may ask you to submit materials by email or through another digital intake method. These materials may include files, links, text, brand assets, screenshots, and related project information needed to perform the purchased service.
Please do not send highly sensitive information unless specifically requested and reasonably necessary for the service. You are responsible for ensuring that you have the right to provide any files, content, or third-party materials you send to us.
8) How We Disclose Information
We may disclose personal information to:
- Shopify and other service providers that support hosting, checkout, payment processing, email delivery, file delivery, security, analytics, and customer support
- Legal or regulatory authorities when required to comply with law, enforce our rights, or protect safety
- Successors or counterparties in connection with a merger, acquisition, sale, or business transfer, where legally permitted
9) Data Retention
We retain personal information for as long as reasonably necessary to provide the services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.
10) Your Rights
Depending on where you are located, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where consent is the legal basis for processing.
If you would like to make a privacy-related request, contact us at hello@aleshadesigns.com. We may need to verify your identity before fulfilling certain requests.
11) International Visitors
If you access the site from outside the United States, please note that your information may be processed and stored in the United States or other locations where our service providers operate.
12) Children’s Privacy
This website and our services are not directed to children. We do not knowingly collect personal information from children in violation of applicable law.
13) Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
14) Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with the revised effective date.
15) Related Policies
Your use of this site is also subject to our Terms of Service, Refund & Returns Policy, and Shipping & Delivery Policy, where applicable.
16) Contact Information
For privacy-related questions, contact hello@aleshadesigns.com.
Alesha Designs (Creative Fae LLC)
634 Hopeville Road, Lot 35
Griswold, CT 06351